SETTING UP A NEW MAILBOX FROM YOUR ON CAMPUS EXTENSION

To request voicemail service, email telcom@olemiss.edu and include your office telephone extension and department account number. Standard voicemail service is $2 per month billed annually to your department.

   

The following instructions are for set up of a NEW VOICEMAIL BOX . If you need to reset the password on an existing voicemail box, please contact the Telecommunications office at 662-915-5922 or telcom@olemiss.edu.  

You must listen to the prompts and fully complete the tutorial to activate your voicemail.

SET YOUR PASSWORD

  • Dial extension 5000 from your on campus extension.
  • Enter the default password: 1 2 3 4 5 6.
    • The system will require you to set an authentic password of at least six digits.
    • The system will ask you to confirm your password and press #.

USERS GREETINGS

    Personal greeting: Your personal greeting is the recording a caller will hear when they reach your voicemail.

  • To review the current greeting press 1. This option will allow you to bypass setting up a personal greeting.
      To accept this greeting press 1
      To rerecord press 2
      To delete press 3
      To review press 4
      To return to the previous menu press #
  • To record a new greeting press 2
      Record personal greeting and press #
      To accept this greeting press 1
      To rerecord press 2
      To delete press 3
      To review press 4
      Return to the previous menu press #
      Spoken name: Callers that do not have a personal greeting hear the spoken name.
  • To review the current name press 1. This option will allow you to bypass setting up your name greeting.
      To accept this greeting press 1
      To rerecord press 2
      To delete press 3
      To review press 4
      To return to the previous menu press #
  • To record a new name press 2.
      To accept this greeting press 1
      To rerecord press 2
      To delete press 3
      To review press 4
      To return to the previous menu press #

RETRIEVE MESSAGES FROM YOUR ON CAMPUS EXTENSION

    Dial 5000

    Enter your password.
    The system will give the following options:

  • To send a messages press 1. This feature will allow to you send a voicemail message to on campus users.
  • To listen to messages in your inbox press 2. This feature will allow you to retrieve new and saved voicemail messages.
  • To record greetings press 3. This feature will allow you to leave a greeting that incoming callers will hear.
    For mailbox options press 5. See options below.

  • To set a new password press 4
  • To record your name greeting press 5
  • To return to the main menu press #

ACCESS VOICEMAIL FROM AN OFF CAMPUS NUMBER

  • Dial (662)915-5000
  • Press #
  • Enter your four-digit extension number
  • Enter voicemail password