Telecommunications Center

SETTING UP A NEW MAILBOX FROM YOUR ON CAMPUS EXTENSION

To request voicemail service, email telcom@olemiss.edu and include your office telephone extension and department account number. Standard voicemail service is $2 per month billed annually to your department.

The following instructions are for set up of a NEW VOICEMAIL BOX . If you need to reset the password on an existing voicemail box, please contact the Telecommunications office at 662-915-5922 or telcom@olemiss.edu.  

You must listen to the prompts and fully complete the tutorial to activate your voicemail.

SET YOUR PASSWORD

• Dial extension 5000 from your on campus extension.
• Enter the default password: 1 2 3 4 5 6.
• The system will require you to set an authentic password of at least six digits.
• The system will ask you to confirm your password and press #.

USERS GREETINGS

Personal greeting: Your personal greeting is the recording a caller will hear when they reach your voicemail.
• To review the current greeting press 1. This option will allow you to bypass setting up a personal greeting.
  To accept this greeting press 1
  To rerecord press 2
  To delete press 3
  To review press 4
  To return to the previous menu press #
  
• To record a new greeting press 2
  Record personal greeting and press #
  To accept this greeting press 1
  To rerecord press 2
  To delete press 3
  To review press 4
  Return to the previous menu press #
  Spoken name: Callers that do not have a personal greeting hear the spoken name.
• To review the current name press 1. This option will allow you to bypass setting up your name greeting.
  To accept this greeting press 1
  To rerecord press 2
  To delete press 3
  To review press 4
  To return to the previous menu press #
  
• To record a new name press 2.
  To accept this greeting press 1
  To rerecord press 2
  To delete press 3
  To review press 4
  To return to the previous menu press #
  

RETRIEVE MESSAGES FROM YOUR ON CAMPUS EXTENSION

Dial 5000


Enter your password.
The system will give the following options:

• To send a messages press 1. This feature will allow to you send a voicemail message to on campus users.
• To listen to messages in your inbox press 2. This feature will allow you to retrieve new and saved voicemail messages.
• To record greetings press 3. This feature will allow you to leave a greeting that incoming callers will hear.

For mailbox options press 5. See options below.
• To set a new password press 4
• To record your name greeting press 5
• To return to the main menu press #

ACCESS VOICEMAIL FROM AN OFF CAMPUS NUMBER

• Dial (662)915-5000
• Press #
• Enter your four-digit extension number
• Enter voicemail password